Step-By-Step: How to Get Water from a Charging Port


It happens to everyone, no matter how careful we try to avoid it.

Water has been inserted into the charging port.

What now?

Step-By–Step Water extraction from a charging port:

There are many methods to remove water from a charging port that you can find on the internet. Many of these have the potential for more damage.

This is however the most safest way to remove water from a charging connector and is recommended both by Apple (If your iPhone shows a liquid detection alert, Apple Support) and Samsung ( Moisture in a water-resistant Samsung tablet or phone’s charging port

  1. Use a microfiber towel or dry cloth to dry the exterior of your device.
  2. To remove larger drops of water, gently shake the device or tap it with the port facing down.
  3. Place the device flat display side down in a ventilated area and let it dry naturally.
  4. This can take between 30 and 60 minutes depending on how much moisture is present in the port.

This is it.

It takes patience and time to drain water from a charging port.

What NOT to Do When You Get Water From A Charging Port

You now know the best way to remove water from a charging port. What about the other methods?

Although some methods may seem intuitive or effective, others can create more problems than they solve.

  • Do not blow air into the port. Blowing air into the port could cause moisture to get deeper into the device. Because compressed air is so cold when it is sprayed, it can increase the moisture level in the port. Cold air condenses to create moisture.
  • Do not use heat. Although most devices are heat-resistant to a degree, certain components, such as the battery, screen and seals, are more susceptible to heat. The port and its components can be damaged if you dry the water with heat.
  • Do not stick anything in the port. Cotton swabs and paper towels, tissues, and any other items that fit are all acceptable. Pushing anything into the port can cause debris to be left behind, or damage the connection points.
  • Do not place your device in rice bags. Rice is the ultimate way to remove moisture from your devices. It’s so popular that you can see it on television commercials. This idea is sound, but it can also cause more harm. Rice can absorb water, but it can also leave fine particles behind that could cause damage to your phone.
  • Do not use isopropyl alcoholic. You can dilute isopropyl alcohol with water, but this will add more moisture to your device. Isopropyl alcohol can also be highly conductive and transfer the electrical charges generated by the device.

How do I know if I have water in my charging port?

Both Android and Apple devices have moisture sensors. These sensors will alert you if moisture is detected in the charging port, even if a charger or other attachment is attached to it.

Apple devices will display “Charging unavailable: Liquid detected within the Lightning connector” if a charger is plugged in to the device. If a non-power device, such as a headset, is connected to the Lightning connector, it will display .

Android devices will display the same message “Disconnect Cable: Moisture was detected,” and “Unplug Charging Station: Moisture was detected,” when an attempt is made to plug in a charger or other device into a wet Android phone.

How can water get into my charging port?

There are many reasons moisture can build up in your charging port, some more obvious than others.

  • Submersion When a device is immersed in water, it will infiltrate all of its openings.
  • Humidity If the humidity (or the amount of moisture in an area) is high, moisture can condense and get into the charging port. This can happen in steamy environments like saunas and hot showers.
  • Rain:Rain can penetrate your device in many ways other than direct exposure. If you carry your device in your bag or jacket pocket, and it gets wet, moisture could seep in to the device. Rain can also travel down wires, such as headphones wires, and into the port.
  • Sweat.Devices may be exposed to moisture by sweating through the headphone wires, or by being worn on the arm or waist with an exercise belt.

How to Protect Against Water

It is best to be proactive about protecting your device from water damage.

  • Water distancing. For those who love to take their device everywhere, this may prove difficult. To ensure maximum protection, it should be kept at least six feet from any water source. In today’s connected society, this is almost impossible.
  • Purchase a waterproof or water-resistant device. Water-resistant and waterproof devices will protect all components of your device from water damage. It will not prevent liquid from getting into openings like the charging ports, but it will make sure that water cannot get past the charging port and reach other parts of the device. However, this option may not be economically feasible for everyone.
  • Keep water out of all openings, including the charging port. The majority of waterproof cases have a rubber stopper that you can open and close to access ports. To maximize their effectiveness, make sure that these rubber stoppers are closed completely when not in use.
  • Use dry bags. Dry bags are exactly what they sound like. A dry bag is one that seals the device to prevent water from entering the device. Some dry bags can be used to hold small items like smartphones, while others are larger. Zip lock bags are the most popular dry bag.

Water Protection Rating

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Many modern devices, including smartphones, offer some protection from water. They are either waterproof or water-resistant.


1. IP Ratings

IP ratings are used to grade devices based on their performance in various situations, including against liquids and dust intrusion.

Ratings are given in IP format, followed by two numbers.

The rating’s first number indicates the device’s dust resistance. It ranges between 0 and 6, with 6 being dust-tight.

The second number is the protection level against liquids, ranging from 0 to 9, with 9 being the highest.

2. Water-Resistant

Water-resistant devices have a rating of IP 51 or higher.

This protects the device from dust and water droplets.

As the IP 66 rating is increased, water resistance will increase.

3. Waterproof

When a device has an IP rating of IP 67-69, it is considered waterproof.

An IP rating of IP 67 means that a device will be dust-proof and can withstand submersion for up to 30 minutes.

A device with IP 68 rating is dust-tight, and can withstand submersion of up to 3 meters in water for 30 minutes.

The IP 69 rating is the highest possible level of protection. It can withstand submersion up to 2 meters for 30 minutes and temperatures up to 80 degrees Celsius (176° Fahrenheit).

Water Damage

You may have water damage if your charging port is not fully dried and it still does not work properly.

Water damage is caused by water getting into the internal parts of the device.

Signs of Water Damage

Water damage may cause symptoms on devices other than water in the charging port.

  • Your device won’t turn on. Water damage may also be a possibility.
  • The device is becoming hot. It can heat up when a lithium-ion batteries is damaged by water damage.
  • Your device won’t load applications or stay on, or if apps such as flashlights don’t turn off, it could be water damage.
  • The speakers are not working. Mice that don’t pick up sound sound could be damaged by water.
  • The screen is fogged. Water droplets or fog underneath the screen are signs that moisture has built-up.
  • The device is unable to recognize the SIM or has no service. Devices with water damage might not be able read the SIM card and may not be able connect to the cellular network.

How to Save a Wet Device

There are steps you can take if your device has been exposed more than its water resistance or if your device is leaking.

These are the don’ts before the do’s.

  • Do not leave the liquid in it.
  • Don’t shake your device.
  • It shouldn’t be heated
  • Do not try to charge it.
  • It shouldn’t be placed in rice.


  1. Turn off your device. Turn off your device immediately after it gets wet. This will minimize the damage caused by powering the electrical processes while the device is wet.
  2. The device’s exterior should be dried. Remove the case from your device if it is in a case. Keep the device flat and face down. Water may migrate from the device if it is turned upside down. Use a soft, absorbent cloth to dry the device.
  3. Take out the SIM card and battery. Some devices don’t have removable batteries, but others do. To reduce the chance of the battery causing electrical shorts to other parts, you should remove the battery. For increased ventilation, also remove the SIM card. To gently remove visible water, you can use a soft cloth. You should not blow the moisture away with air, as you did with the charging port.
  4. Place the device face-down in a dry and well-ventilated place. After the water has dried, you can place the device face-down in a dry area. To speed up drying, do not heat the device. The device can be more damaged by heat.
  5. Use desiccants to surround the device. Desiccants, which are hygroscopic materials that act as drying agents such as the silica gel packets found in pill bottles or shoes, are hygroscopic substances used to protect the device. You should use desiccants that are larger than the device’s openings, such as charging ports. The desiccant acts as a drying agent, pulling excess water from the device. Rice is not recommended as it can cause debris and may not be as effective as commercial desiccants.
  6. Be patient and wait. It will take some time for the drying process to complete. It will take time to dry the device.
  7. Turn on your device. You can either replace the battery or plug in a charger cord to charge it. Turn the device upside down and try to turn it on. Without the SIM card, the device will turn on.

It is safe to return the SIM card to the device if it powers on without any signs of damage or error.

Be aware of possible residual damage signs that may appear later.

It is important to get professional help if the device does not turn on or displays signs of damage.

You may check the LCI and LDI before you bring the device in for service.

Liquid Contact Indicator Or Liquid Damage Indicator

Liquid Contact Indicator, (LCI), and Liquid Damage Indicator are small indicators that are triggered when liquids are present.

An LCI is used by iPhones, while an LDI is used by Android phones like Samsung.

You can examine the indicator to determine if it has been damaged by water.

Water damage is not covered by most phone companies. It can be useful to find out if your device has been damaged.

LCI/LDI Colors

LCI/LDI for devices that have not been damaged by water damage are typically white or silver on iPhones and solid white on Android devices.

The LCI activates when a device detects water damage and changes color.

LCI for iPhones will appear pink or red.

The LDI for Android devices will turn pink or purple.

LCI/LDI Location

The model of an iPhone will determine the location of the LCI.

The LCI can be found in older iPhone models such as the iPhone 3/4 and 4 models.

On newer iPhones, the LCI is found in the SIM card slot.

To see the LCI, take out the SIM card and use the light to view inside the slot.

The LDI can also be found on Android devices in the SIM card slot.

To view the LDI, remove the SIM card.


“Check the Liquid Damage Indicator on the Phone or Tablet.” Samsung Electronics America, Accessed February 3, 2022.

“If You See a Liquid-Detection Alert on Your iPhone.” Apple Support, Accessed on 3 February 2022.

IEC. Accessed on February 3, 2022.

“Moisture in Water-Resistant Samsung Phone or Tablet’s Charging Port.” Samsung Electronics America, Accessed on February 3, 2022.

Rakesh. “Fix Moisture Detected Error on Samsung Devices.” Technastic, 24 June 2020,

“Water and Other Liquid Damage to iPhone or iPod Isn’t Covered by Warranty.” Apple Support, Accessed February 3, 2022.

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