Business

How do I view Dropbox logs? (Updated 2022)

By Admin
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Dropbox is a great service for keeping files and folders synchronized across devices and between members of a group.

Multiple people can upload files, such as documents, to gain access to the information. Depending on their permissions, they may be able edit the files.

You may wish to review the logs and reports for a variety reasons, including security-related ones.

Dropbox offers options for viewing the history of files and folders.

Let’s take it step-by-step.

How do I view Dropbox logs? (Step by Step)

1. Log In to Your Events

When you want to see all events in your account, check out the events log.

These events include edits to files, files added or deleted, permissions granted, permissions removed, files shared and files moved.

  1. Open your browser and go to www.dropbox.com/events.
  2. Register to access your account.
  3. You can check the log for events and the date and the time.

There are a few choices once you get to the events page.

The central portion of your screen displays all the most recent events in your account.

Look to the right side of the screen to fine-tune events and locate the event you are looking for.

A drop-down menu of events is available, along with a date picker.

Information regarding sign-ins and files downloaded with these logs will not be visible to the public.

2. View the Activity Log

You can access the activity log to view a variety of activities on your account.

It will allow you to view which files or folders have been modified, deleted, moved, edited, moved, or rewound.

You can even choose the type of activity that interests you.

  1. Go to www.dropbox.com.
  2. To log in, click on the sign in button
  3. Click on the Activity Tab (located in right sidebar).
  4. The history of your most recent activity will be displayed.

You can view viewer information if you enable it. This will allow you to see who has viewed the file and whether someone is viewing it at the moment.

The activity log, which is lighter than the events log, is easier to use.

The activity log doesn’t give you any recent login information.

The best thing about the activity log, is that it can be found from the All files tab located under the Home section.

If a file is downloaded and modified outside Dropbox, you will not be able to see any history.

File owners and can edit see all file activity.

The file activity can’t be seen by people who have View access.

3. View a Log of Connected Devices

The security logs can be viewed to see which devices and browsers are connected to your account at the moment.

  1. Open your browser and go to www.dropbox.com/account.
  2. Click on Security.
  3. Refer to the section For more information:
    • The type of browser connected.
    • The sign-in location.
    • The sign-in took place.
    • To see your IP address, hover over the ” i ” button.
  4. Scroll down for the Devices Section to see:
    • The device’s name.
    • The device’s location.
    • Once the device is connected to your Account.
    • To see your IP address, hover over the ” i button.
  5. For information about apps that have permissions to view your Dropbox information, see the connected Apps section.

If you notice a browser or device that isn’t working properly, check the activity log or events log to determine if there were any unwelcome changes.

Also, make sure you change your password regularly and enable two-step verification.

What can you do with a business account?

1. Business Insights Dashboard

Business Insights provides important information about your team’s activities, as well as shortcuts for the most commonly used administrator actions.

You can search the dashboard by email address, first name, and last name to find your team members.

You can view the current member count, pending invites and remaining licenses.

You can invite new team members and remind everyone who has received invites.

You can purchase licenses as needed and receive alerts in the process.

You can also see how Dropbox is used by your team via the dashboard.

These data include:

  • The content and shared folders of pending and joined members.
  • You can transfer the content and shared folders of deleted members.
  • Team folders, active and archived

Get The Business Insights Dashboard

  1. Sign in with your administrator credentials and go to www.dropbox.com
  2. Click Admin Console in the left sidebar.
  3. You can click Insights on the sidebar.

2. Team Activity

The Admin Console provides information about how Dropbox is used by your team.

The team members that have completed actions in the past 28 days can be viewed.

This includes accessing your account, editing, deleting, viewing, sharing, and adding files.

Get access to all storage space used by your staff.

The Admin Console shows you how many shared links and shared folders have at least two members who had activity in the last 28 days.

Find out which computers and devices in your team have signed up and performed an activity within the past 28 days.

To See Team Activity

  1. Sign in with your administrator credentials and go to www.dropbox.com
  2. Click Admin Console in the left sidebar.
  3. Click Activity.
  4. To view the activity that interests you, filter the results.

Filtering activities

  1. Click on the Add Activity button to filter activities.
    • Filtering can be done by date range, people or content.
  2. To see activity for the selected period, enter a date range.
  3. To view their most recent activity, click on members and then enter a username.
  4. Add a keyword to Content to scan files, folders, and Paper docs.

Only after 2017, or when you create your account, do you have access to your user data?

Data will be updated as activities are completed if your Dropbox Business team is not yet established.

3. Activity logs and reports

Administrators can view many events using the Activity Reports (logs).

Administrators can view the apps used and any comments made.

They can view the files and folders accessed by domains and devices.

They have access to all file requests, logins and passwords.

Administrators can view groups, members, folders, policies and profiles for their teams from the activity report.

It also details who has enabled two-factor authentication and who does not.

Each event also contains the exact date and hour that the action occurred, the member who initiated it, details about the event and the location where it was performed.

Create and Export an Activity Report

  1. Sign in with your administrator credentials and go to www.dropbox.com
  2. Click Admin Console in the left sidebar.
  3. Click Activity.
  4. You can use the filters to choose the type of information you want to export and the date range.
  5. Click here to create the report

When the report is complete, you will be emailed a CSV file Dropbox Business Reports.

4. Team Sharing Activity Reports

Dropbox Business administrators have the ability to see which data is shared within and outside their organization.

Administrators can view when someone creates or joins a shared folder. They can also see if someone removes someone from a particular folder.

Administrators will have access to the information if ownership is transferred, permissions are changed, or folders are moved.

Administrators can access folders, but they also have access to files.

Administrators can access files whenever they are added, downloaded or edited.

View Sharing Activity

  1. Sign in with your Administrator credentials and go to www.dropbox.com
  2. Click Admin Console in the left sidebar.
  3. You can find events that share with other types of event on the Activity Page.
  4. Select Sharing from the drop-down menu to filter only sharing events

How to Tell Which Dropbox Plan You Have

Dropbox plans are available in two versions: Dropbox Consumer or Dropbox Business.

Dropbox Business accounts can sometimes be referred to by the name Team accounts.

The type of plan you choose will determine your ability to view your history and reports.

Choose Your Dropbox Plan Type

  1. Go to www.dropbox.com.
  2. Sign in, located in the upper right corner of your screen.
  3. Click the profile image in the upper left corner.
  4. Click on “Settings”.
  5. The following link will allow you to find the type of your plan:
    • General Tab
    • Plan Tab

The General tab will show you both the current and the next plan.

You can also see the plan tab to see similar information, as well as how much storage is left on your current plan.

Transfer An Individual Account to A Business Account

Dropbox Business plans reduce the risk of data loss and multiple copies.

This helps to keep files safe by requiring different sign-in information per team member.

This makes it easy to remove permissions from members who are not part of the team.

Individual files can be kept separate by team members.

How to Upgrade To A Business Account

  1. Upgrading your account to DropBox Business.
  2. Sign in with your administrator credentials and go to www.dropbox.com
  3. Click Admin Console in the left sidebar.
  4. Click Invite Members to open the Members page.
  5. Enter the email addresses for the people you wish to invite.
  6. Click Invite to join the team

You should reset your password if other people had access to your Dropbox account prior to the upgrade.

They won’t have access to the administrator console, and will need to create a password to protect their account.

Upgrade from Dropbox Business To A Customer Account

Conversion of a Team Member’s Account

  1. Sign in with your administrator credentials and go to www.dropbox.com
  2. Click Admin Console in the left sidebar.
  3. Click the gear icon next the name of the person that you wish to remove from the Members page.
  4. Select Delete member.
  5. Instead, click Convert to an individual Dropbox Basic account.
  6. Choose Convert Account.

Convert an administrator to an individual account and keep the team.

  1. Sign in with your administrator credentials and go to www.dropbox.com
  2. If you have only one administrator, add another administrator.
  3. Upgrade your Dropbox Business account.

Convert an Administrator to An Individual Account and Downgrade The Team

  1. Sign in with your administrator credentials and go to www.dropbox.com
  2. Click Admin Console in the left sidebar.
  3. Choose Billing from the drop-down menu.
  4. Select the reason you want to cancel and click Continue with cancellation
  5. To cancel, please check all boxes.
  6. Scroll down to select Complete Cancellation.
  7. At the end of each billing cycle, the account will be converted to Dropbox Basic.

Conclusion

Dropbox allows you to upload files and folders anywhere in the world with ease.

It allows people and organizations to securely share files and folders.

Dropbox allows access to many types of logs and reports to ensure security.

Individual accounts have access their own activity reports and events log.

An individual account can view the devices and browsers that have access to their account, as well as any modifications to files or folders.

Administrators can have more access to logs and reports with business plans.

Administrators can access all aspects of their Dropbox accounts.

All changes to files and folders, such as edits or deletions, will be noted and included in the report.

This will help you remember this next time that you’re looking through files and folders in your Dropbox business account.

Admin
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